http://windale.com/faq en-us http://windale.com/faq N/A support@windale.com Wed, 08 Sep 2010 16:56:48 CDT 20 http://windale.com/faq/questions/12/What-is-the-price-of-the-software%3F. The prices for our software are given on this page: http://windale.com/prices.php3  and also on the main pages for each software product.... Andrew Back Thu, 09 Nov 2006 17:55:00 CST http://windale.com/faq/questions/13/What-is-a-subscription%3F When you purchase a subscription, you will be entitled to receive all updates to the software, including major and minor version updates for a period of 1 year from the date of purchase. If you do not... Andrew Back Thu, 09 Nov 2006 17:55:18 CST http://windale.com/faq/questions/14/What-is-the-return-policy-on-your-software%3F We offer a simple, 100% money back guarantee on all our software, unless otherwise noted. You can buy any of our products and if you are not completely satisfied, just contact us within 30 days from t... Andrew Back Thu, 09 Nov 2006 17:53:36 CST http://windale.com/faq/questions/15/How-much-does-it-cost-to-upgrade-to-the-next-version-of-the-software%3F Please contact us for current pricing, and include the current version you have as well as purchase date or order number. Andrew Back Thu, 09 Nov 2006 17:53:51 CST http://windale.com/faq/questions/16/How-do-I-order-your-software-if-I-am-Europe%3F You can order our software online from anywhere in the world provided you are able to make the payment using one of our accepted methods. Usually it is easiest to pay by credit card, but we do also ac... Andrew Back Thu, 09 Nov 2006 17:55:40 CST http://windale.com/faq/questions/17/What-payment-methods-do-you-accept%3F Usually it is easiest to pay by credit card, but we do also accept PayPal, Wire Transfer, check/cheque payments and purchase orders from accepted organizations, institutions and registered companies. ... Andrew Back Thu, 09 Nov 2006 17:54:02 CST http://windale.com/faq/questions/18/Do-you-offer-any-discounts%3F There are some situations where we can provide discounts: Not-For-Profit OrganizationsIf the product is for use in an approved non-profit or charitable organization, and will not be resold, please ... Andrew Back Thu, 01 Mar 2007 00:00:00 CST http://windale.com/faq/questions/20/Why-should-I-purchase-your-software-when-I-can-write-my-own%3F Programming the mathematical algorithms in our components is more complex than you might imagine. There are a number of issues to consider: Choice of algorithm - which is the optimal algorithm to u... Andrew Back Thu, 01 Mar 2007 00:00:00 CST http://windale.com/faq/questions/27/Should-I-upgrade-my-software%3F There are various changes made in each major version update. If you are not experiencing any problems then there may not be any need to upgrade. However we recommend checking our version history to se... Andrew Back Thu, 11 Dec 2008 07:25:16 CST http://windale.com/faq/questions/53/How-do-I-receive-upgrades-to-new-versions-%3F For all users, we provide free minor version upgrades on our controls. This means if you have purchased Version 2.0, then you will be able to receive free upgrades to Version 2.1, 2.2 etc. Please emai... Andrew Back Thu, 09 Nov 2006 17:57:32 CST http://windale.com/faq/questions/61/Where-can-I-find-the-version-numbers-or-the-release-history-for-your-software-%3F The current version numbers and date of release can be found by following the links below. Release Information: http://windale.com/release.php3 Current Version Numbers: http://windale.com/version.ph... Andrew Back Thu, 09 Nov 2006 18:03:25 CST http://windale.com/faq/questions/63/Do-you-provide-demo-applications-with-your-software-%3F Yes, we provide demo applications with all our components. For ActiveX and COM components, we normally provide sample applications in Visual Basic 6 and Excel. In many cases, we also provide sample ap... Andrew Back Thu, 01 Mar 2007 00:00:00 CST